Inbox Analytics: Bringing Transparency to Team Inbox
Gain full visibility into what’s happening inside your team’s inboxes. Using our customizable analytics dashboard, you can uncover vital insights, such as the performance of your team, what kind of emails they spend their time on (e.g. quotes, orders, complaints, documentation, etc.), or which customers create the bulk of your communication. Our solution can tracks response times, customer satisfaction metrics, and many other essential statistics in operations and sales. With this level of transparency, your team can make informed decisions and identify areas for improvement, transforming the inbox from a black box into an actionable resource.